ViVV Marketing LABS Terms Of Service
ViVV Labs Terms of Service
Effective Date: December 13, 2024
1. Introduction
Welcome to ViVV AI Marketing Labs, operated by Mohitso Media Limited ("ViVV," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of:
- Our website https://www.vivvlabs.com (the "Site"), and www.vivv.ai
- Our AI-powered marketing platform & services (the "Platform")
By accessing or using our Site or Platform, you agree to these Terms of Service. If you disagree with any part, you must not use our services.
2. User Accounts & Eligibility
- Account Creation: To use certain features, you must create an account with accurate & complete information.
- Eligibility: You must be 18+ years old and legally capable of entering into this agreement.
- Account Security: You are responsible for maintaining the confidentiality of your account login credentials.
3. Permitted Use & Prohibited Conduct
You agree to use the Site & Platform only for lawful purposes related to AI-powered marketing & analytics.
π« Prohibited Activities:
- Violating laws, regulations, or intellectual property rights
- Attempting to hack, scrape, or disrupt the Platform
- Transmitting viruses, malware, or harmful code
- Misusing the Platform for fraudulent or misleading activities
π We reserve the right to suspend or terminate accounts engaging in unauthorized activities.
4. Intellectual Property & License
Who Owns What?
- All software, trademarks, logos, and content belong to ViVV AI Marketing Labs.
- You receive a limited, non-transferable, and revocable license to use the Platform.
π« You may NOT:
- Copy, modify, or distribute any part of the Platform
- Reverse-engineer or attempt to extract source code
5. Privacy & Data Protection (GDPR & CCPA Compliance)
β
ViVV AI complies with GDPR (Europe) & CCPA (USA).
β
We never sell your data.
Your Rights Include:
- Requesting data access, correction, or deletion
- Opting out of marketing communications
π For full details, see our Privacy Policy.
6. Disclaimer of Warranties
π« ViVV AI provides services "as is" without guarantees of uninterrupted performance.
π« We are not liable for:
- Third-party service outages (Google, Meta, etc.)
- Business losses due to reliance on AI-generated insights
- Platform downtime beyond our control
7. Limitation of Liability
To the maximum extent permitted by law, ViVV AI is NOT liable for:
β Indirect, incidental, or consequential damages
β Loss of profits, revenue, or data
β Business disruptions due to third-party issues
π Maximum Liability: Our total liability shall not exceed the fees paid to ViVV AI in the last 12 months.
8. Termination & Account Suspension
We may suspend or terminate your account if you:
π« Violate these Terms of Service
π« Engage in fraudulent or abusive behavior
π« Attempt to misuse or manipulate AI-powered marketing analytics
9. Governing Law & Dispute Resolution
- Jurisdiction: These Terms are governed by the laws of England & Wales.
- Dispute Resolution: All disputes shall be settled in the courts of England & Wales.
π Exceptions: If you reside outside the UK, additional local consumer rights may apply.
10. Updates & Changes to These Terms
- We reserve the right to update these Terms at any time.
- Changes will be posted on our website & communicated via email.
- Your continued use of our Site & Platform constitutes acceptance of the revised Terms.
11. Contact Us
π If you have questions, contact us at:
βοΈ Email: bk@vivv.ai
π Website: https://www.vivvlabs.com