ViVV LABS Privacy Policy - AI Marketing Services & Platform Agreement

Privacy Policy

Privacy Policy

Effective Date: December 13, 2024

1. Introduction

Mohitso Media Limited referred to as ViVV.ai and ViVVLabs  ("we," "us," or "our") is committed to protecting the privacy of our website visitors and users of our services ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website [www.vivv.ai] (the "Site") and use our services.   

 This Privacy Policy applies to individuals in the United Kingdom and the United States. By accessing or using our Site and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect  

We collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, company name, job title, and contact information. We collect this information when you fill out forms on our Site, contact us, or subscribe to our services.    
     
  • Usage Data: We collect information about how you use our Site and services, such as the pages you visit, the links you click, and the features you use. This information helps us improve our Site and services and provide you with a better user experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our Site. This includes LinkedIn tracking cookies and Google Analytics etc. These technologies help us analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.   

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services: We use your information to operate our Site and services, respond to your inquiries, and provide you with customer support.   
     
  • To personalize your experience: We use your information to personalize your experience on our Site and tailor our communications to your interests.
  • To send you marketing communications: With your consent, we may send you emails about our products, services, and promotions. You can opt out of receiving these emails at any time.
  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

4. Data Sharing

We may share your information with the following third parties:

  • Service providers: We may share your information with service providers who assist us with payment processing, data analytics, email marketing, and other essential functions. We have contracts with these providers requiring them to protect your information.   
     
  • Business partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.   
     
  • Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.   
     

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.   

 

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.   

 

7. Your Rights

You have the following rights regarding your personal information:   

 
    • Access: You have the right to access the personal information we hold about you.
    • Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.   
       
    • Erasure: You have the right to request that we delete your personal information in certain circumstances.  
       
    • Objection: You have the right to object to our processing of your personal information in certain circumstances.
    • Restriction: You have the right to request that we restrict our processing of your personal information in certain circumstances.   
       
    • Data portability: You have the right to request that we transfer your personal information to another organization in certain circumstances.

To exercise any of these rights, please contact us at bk@vivv.ai

 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: bk@vivv.ai

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and notify you as required by law.